Customer Support
Shipping & Returns
Shipping Options
Choose the delivery option that works for you
Standard Shipping
5-7 business days
KSh 500
Delivered via local courier. Tracking number provided via email.
Express Shipping
2-3 business days
KSh 1,000
Priority handling with faster delivery times.
Overnight Shipping
Next business day
KSh 2,000
Order before 2pm for next day delivery within Nairobi.
Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return process within 30 days of delivery.
30-Day Return Policy
We offer a 30-day return window for all unused items in original packaging.
Free Returns
Free return shipping for defective or incorrect items.
Refund Process
Refunds are processed within 5-7 business days of receiving returned item.
Exchange Options
We offer exchanges for different sizes or colors subject to availability.
Common Questions
Find answers to frequently asked questions
Need More Help?